Terms and Conditions

SGVU Hostel Management System

Last Updated: February 12, 2026

1. Acceptance of Terms

By accessing and using the SGVU Hostel Management System mobile application and services ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

The SGVU Hostel Management System is a mobile application designed to facilitate hostel management for students and staff of Suresh Gyan Vihar University. The Service includes but is not limited to:

  • Student and staff account management
  • Hostel accommodation management
  • Leave application processing
  • Support ticket management
  • Visitor management
  • Attendance tracking
  • Fine and damage management
  • Mess menu management
  • Notifications and communications

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You are responsible for:

  • Maintaining the security of your account and password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Using a strong, unique password

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or any other reason we deem necessary. You may request account deletion through our Delete Account page.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws, regulations, or institutional policies
  • Impersonate any person or entity
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Upload malicious code, viruses, or harmful software
  • Harass, abuse, or harm other users
  • Submit false or misleading information
  • Use automated systems to access the Service without permission
  • Reverse engineer, decompile, or disassemble the Service

5. User Content

You retain ownership of any content you submit through the Service. By submitting content, you grant us a license to use, store, and process that content as necessary to provide the Service. You are responsible for ensuring that your content:

  • Does not violate any laws or rights of others
  • Is accurate and truthful
  • Does not contain offensive, defamatory, or inappropriate material
  • Complies with institutional policies

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Suresh Gyan Vihar University and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.

7. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Service Availability

We strive to provide continuous access to the Service, but we do not guarantee that the Service will be available at all times. The Service may be unavailable due to:

  • Scheduled maintenance
  • Technical issues or system failures
  • Force majeure events
  • Security concerns

We are not liable for any damages resulting from Service unavailability.

9. Limitation of Liability

To the maximum extent permitted by law, Suresh Gyan Vihar University and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers
  • Any errors or omissions in the Service
  • Any interruption or cessation of transmission to or from the Service

10. Indemnification

You agree to indemnify, defend, and hold harmless Suresh Gyan Vihar University, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another
  • Any content you submit through the Service

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Suresh Gyan Vihar University regarding the use of the Service and supersede all prior agreements and understandings.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: clsaini032032@gmail.com
  • Address: Suresh Gyan Vihar University, Jaipur, Rajasthan, India
  • Phone: [Contact Number]
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These Terms and Conditions are effective as of February 12, 2026